Refund policy

In the unlikely event that you have received items that are incorrect, damaged, or faulty, we kindly request you to provide us with details (including photos) within 30 days of your purchase. Please reach out to our dedicated staff at [email protected]. Our team will promptly assess your request and, if eligible, arrange a replacement with new products. To expedite the process, please include your order confirmation number in the subject line, making it easier for us to locate your order and address your request efficiently.

While we take every precaution to ensure timely and secure delivery, occasional missing items can occur due to the nature of the shipping process.

To request replacements for any missing products, please reach out to our dedicated staff at [email protected]. To assist us in expediting your request, kindly include your order confirmation number in the subject line, enabling us to quickly locate your order and promptly process your inquiry.

For assistance with returning products in compliance with our Policy, kindly reach out to our accommodating staff at [email protected]. We will provide you with detailed instructions on how to return your products.

To facilitate a smooth process, please ensure that your email's subject line includes your order confirmation number, and kindly include photographs of the products you intend to return.